CARDIOVASCULAR SURGERY PATIENTS' LEVELS OF SATISFACTION WITH ANTICOAGULANT THERAPY AND FACTORS AFFECTING SATISFACTION: A DESCRIPTIVE STUDY

Nursel SERİN, Saide FAYDALI

İnönü Üniversitesi Sağlık Hizmetleri Meslek Yüksek Okulu Dergisi - 2026;14(2):329-338

Necmettin Erbakan University and Bursa Orhaneli State Hospital, Training Unit, Bursa, Türkiye

 

Background: Thromboembolism is an important risk for cardiovascular surgery patients. To reduce this risk, caregivers must manage antiplatelet and anticoagulant therapy and ensure patient satisfaction. Purpose: The purpose of this study was to assess the level of satisfaction of patients discharged with anticoagulant treatment following cardiovascular surgery and the factors affecting satisfaction. Methodology: This descriptive study was carried out on 300 patients who came to a research hospital for follow-ups following cardiovascular surgery between April 1, 2019 and February 28, 2020. A questionnaire and the Duke Anticoagulation Satisfaction Scale (DASS) were used to collect data for the study. The data were analyzed using the independent samples t-test, the Mann-Whitney U test, and the Kruskal-Wallis ANOVA tests. Before beginning the study, ethics committee and institutional approval, permission to use the DASS, and informed consent of the patients were obtained. Results: The mean scores of the participants on the DASS were found to be 84.22+/-20.75. It was concluded that there was a statistically significant difference in patient satisfaction level based on their age, the use of medicines other than anticoagulants, the type of surgical procedure, the time period between discharge and the first follow-up, whether they experienced bleeding, and whether a coagulation test was performed. Conclusions: As a result of the study, it was determined that the overall satisfaction level of the participants was moderate. Implications: It is thought that evaluating patient satisfaction with the DASS and reflecting the results into the care process will increase the success of treatment.